Process Improvement Workshop (Taiwan)
Yesterday, we successfully delivered a demonstration workshop to Dialogue in the Dark (Taipei). In addition to introducing how we approach process improvement, the workshop also illustrated how the...
View ArticleDesign Thinking – Love or Hate?
In the past few weeks, I met a few friends and associates, and the topic coincidentally fell on Design Thinking and all the way down the rabbit hole. The post is a recount and expansion of my very...
View ArticleDesign Thinking Zombies
Design Thinking is a good thing. It facilitates the business community toward more diversified and human-centered problem-solving. However, the rise of DT also brings the risks of people chasing the...
View ArticleThe Curious Case of Cardless ATM Cash Withdrawal
Do you still need to get cash from an ATM (Automatic Teller Machine)? In a world of electronic payments, the need for using cash is getting less and less. But occasionally, you may still need to get...
View ArticleHow Planning a Heist Becomes a Training Task
Creating learning experience is always a welcoming challenge. My motto is “you can make anything a learning experience.” The catch, however, is how relevant and effective the experience can be. (Side...
View ArticleSurviving the Talent Crisis: What Small and Medium-Sized Businesses Can Do
Hong Kong is currently facing a talent crisis, with businesses of all sizes struggling to attract and retain employees. There are now major gaps in talent pipelines, with a workforce of different...
View ArticleWhat the Face Mask Reminds Me About Change
The COVID Face Mask Episode For most of my life I live in Hong Kong. When the COVID-19 pandemic hit the world, I was in this place and saw the society moved quickly to voluntary use of face mask, then...
View ArticleStages of Contribution Model as a Reflective Tool
The Stages of Contribution Model, which is based on the research of Gene Dalton and Paul Thompson, is an easy to understand and useful descriptive model to highlight what a person’s potential impact...
View ArticleLearning by Doing – Experiential Leadership Development
The fast-changing landscape of business today requires leaders with superpowers. You’ve got to roll with the punches, inspire your team, and keep the innovation fires burning. That’s where experiential...
View ArticleThe Curious Case of Mindful Japanese Design
Although I’m not a design professional, Japanese designs always fascinate me every time I visit the country. If you are into Design Thinking, you should be curious about their ways of approaching...
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